Bitrix24 for telecom operators and providers

A telecom operator has dozens of departments, technical services across the whole region and thousands of tasks in progress. We build a single digital environment in Bitrix24: tasks, projects, document flow and employee communication — in one system, with transparent execution control.
We work with the on-premise version of Bitrix24 on your servers: data under control, the system customized for the company structure.
1000+
employees work in the systems built by our team
37
well-tuned systems with a trained client team
12+
years of experience implementing Bitrix24 and IT solutions

What hurts an operator — and how we solve it

Tasks drown between departments
A single task and project management system: setting, deadlines, owners, execution control — across the whole company, not just individual departments.
Documents move by paper and mail
A digital document flow: approval routes, deadline control, version history. A contract does not sit on a desk for a week — it moves by the regulation.
Communication is broken: mail, messengers, phone
Internal communication is moved into a single environment: project chats, discussions inside tasks, shared calendars — information is not lost in personal messages.
Execution control at the scale of 1000+ people
Transparent reporting on tasks and projects: management sees workload, overdue items and bottlenecks for each department in real time.
There is a system, but no work regulations in it
We write regulations adapted to Bitrix24: who does what and by when in the system. The rollout takes root because the rules are clear to everyone.
Requirements for security and data
The on-premise version on your servers: data does not leave the company perimeter, access and roles are configured for the operator security policy.

A telecom case

ellco (Elektrosvyaz JSC)
The largest provider in Dagestan, 1000+ employees
We built a task-management and internal document-flow system on on-premise Bitrix24: we structured projects and workflows, moved department communication into a single environment, and introduced a digital document flow and work regulations adapted to the system. Management got transparency of task execution across the whole company.

Frequent questions

We have more than a thousand employees. Will Bitrix24 handle it?
Yes. Elektrosvyaz JSC — the largest provider in Dagestan with 1000+ employees — works in the system we built on the on-premise version of Bitrix24. The architecture and regulations are designed for the scale.
How is the on-premise version better than the cloud for an operator?
The on-premise version lives on your servers: control of data, integration with internal infrastructure, custom development. For large operators with their own information-security teams this is usually the deciding argument. We help you choose honestly: sometimes the cloud is enough.
How do you move hundreds of employees onto the system without chaos?
Step by step: first pilot departments, then a rollout across the whole company. Work regulations are written for the system, the team goes through training, and key users get dedicated support.
Can order be brought to the document flow?
Yes: a digital document flow — approvals, routes, deadline control — is one of the main tasks we solve for operators. Paper and mail are replaced by transparent processes in the system.
How does a project begin?
With an audit: we examine the department structure, task and document flows, and communication channels. Then we design the system, roll it out step by step and support it after launch.