Bitrix24
Capabilities
- Corporate chats and group channels
- Video conferences with no limit on time or participants
- Collaboration spaces for working with external partners
- A mobile app with full access to tasks and files
- Polls, approvals and votes inside the chat
- A corporate social network and a news feed
- Employee profiles with contacts and acknowledgements
- An online document editor for real-time collaboration
- Corporate cloud file storage
- A shared calendar, interactive boards, a knowledge base
- A single client base with the full history of interactions
- All sales channels: calls, email, chats, messengers in one window
- Deal funnels, analytics and sales forecasting
- AI call transcription and auto-fill of CRM fields
- Online booking, marketing mailings, end-to-end analytics
- Integration with 1C, payment systems and delivery services
- A task tracker with views: list, Kanban, Gantt chart
- Scrum for agile teams with sprint management
- AI assistant: generates descriptions, checklists, analyzes comments
- Delegation, deadline control and performance reports
- Project templates and automatic task assignment
- Robots and triggers in CRM and tasks without programming
- Approval chains for documents, invoices and requests
- A no-code builder of chatbots and business processes
- Automatic deal routing and notifications
- Integration with external systems via REST API and webhooks
- BitrixGPT — an AI assistant in chats, tasks, CRM and video calls
- Generation of texts, ideas and content right in the workspace
- Automatic call analysis and sales recommendations
- AI agents: digital assistants without writing code
- Creation of websites, landings and chatbots with AI
- A no-code website and landing builder with ready templates
- A full online store with catalog and inventory management
- Lead-capture forms with automatic transfer to the CRM
- Built-in hosting, SSL and online booking
- Selling through messengers, marketplaces and social networks
- Auto-fill of documents from CRM and 1C data templates
- Electronic signature and HR electronic document flow
- Approval of contracts, invoices and orders inside Bitrix24
- Storage and search across corporate documents
- Integration with government e-signature services
Bitrix24 cloud version
Prices are for the whole company, not per individual user
↑ Click a plan to see its features below
Bitrix24 plans are VAT-exempt. Payment through an authorized Bitrix24 partner. Enterprise from 2,000 users starts at 199 990 RUB per month, or 159 990 RUB with annual payment.
Features and advantages
StandardBitrix24 Free is a full start for small business and sole proprietors at no cost at all. An unlimited number of users, a basic CRM and a corporate messenger are available right after registration.
Comparison with other plans:
What is included
- Basic CRM: deals, contacts, companies
- Corporate messenger and chat
- Tasks (without shared projects)
- Disk 25 GB
- Mobile app
The Basic plan gives
The next plan adds:
- 5 users with full access
- Telephony, email, CRM forms, WhatsApp and MAX in open channels
- BitrixGPT — a neural network for call transcription
- Marketplace apps - via a separate BitrixGPT + Marketplace subscription
- 1 TB in the cloud
The Free plan does not require a bank card. You can switch to a paid plan at any moment without losing data.
The Basic plan is the optimal choice for small teams and sole proprietors who need a full CRM and tools for working with clients. Up to 5 active users, 1 TB of disk space and everything needed to start selling in a single system.
Unlike the Free plan, here you get telephony, email, CRM forms, WhatsApp and MAX in open channels (2 channels instead of 1), and the BitrixGPT neural network for transcribing and analyzing calls. Marketplace apps are connected via a separate subscription.
Comparison with other plans:
What is included
- CRM: deals, contacts, companies, sales funnels
- Corporate messenger, group chats, video calls
- Tasks with assignees and deadlines
- Built-in telephony and call recording
- Integration with email, social networks and messengers (VK, WhatsApp, Telegram)
- BitrixGPT — a neural network for call transcription and CRM help
- Website and landing builder
- Marketplace apps - via a separate subscription (1 000 RUB per month)
- 1 TB in the cloud
The Standard plan adds
The next level:
- Up to 50 users instead of 5
- Email marketing and mailings to the client base
- Advanced task tools: manual time tracking, task rating, efficiency (KPI)
- BI analytics and a report builder
- Real-time collaborative document editing
- 5 TB of disk space
The Basic plan does not require paying for servers — data is stored on the Bitrix24 servers. Setup for your business takes from 1 day; check the cost at a consultation.
The Standard plan suits both small and large businesses that value teamwork, connecting different departments to a single system, and analytics. It lets you connect up to 50 employees to the portal.
Comparison with other plans:
Basic plan
The Basic plan does not have:
- Advanced task tools: manual time tracking, task rating, efficiency (KPI)
- Collaboration on documents
- Task-completion analytics (workload, efficiency)
- Email mailings (only base segmentation)
- BI report builder
Professional plan
Professional adds:
- Access rights to different elements
- Two-way sync of invoices and products with 1C
- Employee working-time tracking
- Task templates, automatic tasks
- Smart and business processes (on Standard — only Robots and Triggers)
- Detailed end-to-end analytics
Enterprise plan
Enterprise adds:
- Branch structure
- Faster system performance
- A priority support line
Unlike the on-premise version, the cloud version does not require separate payment for servers — data is stored on the Bitrix24 servers. The cost of implementation and setup depends on the required tools; you will learn the exact price after a consultation.
Choosing the Professional plan makes sense for companies that want to move the work of different departments into a single space. The CRM has everything you need, you can run marketing (base segmentation, mailings), unite employees into projects and flexibly configure access rights to folders and files.
There is integration with 1C, e-document flow and Gosklyuch. You can track employee working time and build detailed reports for fast analytics.
It also suits businesses with complex processes: starting from this license version you can automate approvals of documents, leaves, discounts, payments and much more.
Comparison with other plans:
Basic and Standard
Lower plans do not have:
- Business-process automation
- Two-way integration with 1C
- Full collaboration on tasks and projects
- External BI connectors (1C, ad accounts, CSV) and the task report builder
Enterprise plan
Enterprise additionally gives:
- Branch structure
- Faster data processing
- A priority support line
Unlike the on-premise version, the cloud version does not require separate payment for servers — data is stored on the Bitrix24 servers. The cost of implementation on this plan depends on the required tools and automations.
Bitrix24 Enterprise is the top plan for large companies, holdings, branch networks and organizations with 250 or more employees.
The solution includes: CRM, tasks and projects, business processes, communications, BI analytics, integrations with 1C, e-document flow and Gosklyuch, flexible access rights, and high performance without hosting the system on your own servers.
Comparison with other plans:
Core characteristics
- Scaling. From 250 to 10,000 and more users.
- Performance. A dedicated server architecture and distributed data centers.
- Reliability. Availability 99.95%, round-the-clock monitoring, restore from backup.
- Branch management. Uniting branches, offices and franchisees into a single structure.
- Single Sign-On. Single sign-on via the corporate system, MS Active Directory and SAML.
- Priority support. Faster handling of requests and personal support.
Difference from on-premise
Cloud Enterprise does not require you to maintain the server infrastructure yourself — the portal runs in the cloud, and the business gets a ready platform for scaling.
The on-premise version suits companies that need to store data on their own servers and use a certified version for projects with special information-security requirements (FSTEC).
Cloud Enterprise does not require separate payment for servers or infrastructure maintenance. The cost of implementation is calculated individually — check after a consultation.
Bitrix24 Enterprise is the top plan for large companies, holdings, branch networks and organizations with 250 or more employees.
The solution includes: CRM, tasks and projects, business processes, communications, BI analytics, integrations with 1C, e-document flow and Gosklyuch, flexible access rights, and high performance without hosting the system on your own servers.
Comparison with other plans:
Core characteristics
- Scaling. From 250 to 10,000 and more users.
- Performance. A dedicated server architecture and distributed data centers.
- Reliability. Availability 99.95%, round-the-clock monitoring, restore from backup.
- Branch management. Uniting branches, offices and franchisees into a single structure.
- Single Sign-On. Single sign-on via the corporate system, MS Active Directory and SAML.
- Priority support. Faster handling of requests and personal support.
Difference from on-premise
Cloud Enterprise does not require you to maintain the server infrastructure yourself — the portal runs in the cloud, and the business gets a ready platform for scaling.
The on-premise version suits companies that need to store data on their own servers and use a certified version for projects with special information-security requirements (FSTEC).
Cloud Enterprise does not require separate payment for servers or infrastructure maintenance. The cost of implementation is calculated individually — check after a consultation.
Bitrix24 Enterprise is the top plan for large companies, holdings, branch networks and organizations with 250 or more employees.
The solution includes: CRM, tasks and projects, business processes, communications, BI analytics, integrations with 1C, e-document flow and Gosklyuch, flexible access rights, and high performance without hosting the system on your own servers.
Comparison with other plans:
Core characteristics
- Scaling. From 250 to 10,000 and more users.
- Performance. A dedicated server architecture and distributed data centers.
- Reliability. Availability 99.95%, round-the-clock monitoring, restore from backup.
- Branch management. Uniting branches, offices and franchisees into a single structure.
- Single Sign-On. Single sign-on via the corporate system, MS Active Directory and SAML.
- Priority support. Faster handling of requests and personal support.
Difference from on-premise
Cloud Enterprise does not require you to maintain the server infrastructure yourself — the portal runs in the cloud, and the business gets a ready platform for scaling.
The on-premise version suits companies that need to store data on their own servers and use a certified version for projects with special information-security requirements (FSTEC).
Cloud Enterprise does not require separate payment for servers or infrastructure maintenance. The cost of implementation is calculated individually — check after a consultation.
Bitrix24 Enterprise is the top plan for large companies, holdings, branch networks and organizations with 250 or more employees.
The solution includes: CRM, tasks and projects, business processes, communications, BI analytics, integrations with 1C, e-document flow and Gosklyuch, flexible access rights, and high performance without hosting the system on your own servers.
Comparison with other plans:
Core characteristics
- Scaling. From 250 to 10,000 and more users.
- Performance. A dedicated server architecture and distributed data centers.
- Reliability. Availability 99.95%, round-the-clock monitoring, restore from backup.
- Branch management. Uniting branches, offices and franchisees into a single structure.
- Single Sign-On. Single sign-on via the corporate system, MS Active Directory and SAML.
- Priority support. Faster handling of requests and personal support.
Difference from on-premise
Cloud Enterprise does not require you to maintain the server infrastructure yourself — the portal runs in the cloud, and the business gets a ready platform for scaling.
The on-premise version suits companies that need to store data on their own servers and use a certified version for projects with special information-security requirements (FSTEC).
Cloud Enterprise does not require separate payment for servers or infrastructure maintenance. The cost of implementation is calculated individually — check after a consultation.
Plan features
| Plans | Basic | Standard | Professional | Enterprise |
|---|---|---|---|---|
| Number of users | 5 | 50 | 100 | 250+ |
| Who it suits |
Micro-business up to 5 people |
Small companies |
Maximum automation |
Large business |
| Cloud storage | 1 TB | 5 TB | 10 TB | from 15 TB |
| CRM | ||||
| Tasks and projects | ||||
| Collaboration | ||||
| Business-process automation | ||||
| Marketing | ||||
| Online documents | ||||
| End-to-end analytics | ||||
| HR e-document flow + Gosklyuch | ||||
| Branches |
On-premise version
The on-premise version of Bitrix24 is installed on the company own server and gives full control over data and infrastructure. Unlike the cloud version, all data is stored inside your organization — which is especially important when working with confidential information and security requirements (FSTEC). It suits medium and large businesses that need flexible customization and independence from external servers. It includes the full platform functionality: CRM, tasks, messenger, process automation and an AI assistant.
| License | Users | First purchase | Discounted renewal |
|---|---|---|---|
| Online store + CRM | 12 users | 109 000 RUB | 32 700 RUB |
| Corporate portal | 50 users | 159 000 RUB | 47 700 RUB |
| Corporate portal | 100 users | 229 000 RUB | 68 700 RUB |
| Corporate portal | 250 users | 349 000 RUB | 104 700 RUB |
| Corporate portal | 500 users | 599 000 RUB | 179 700 RUB |
| Enterprise | from 1,000 users | from 1 299 000 RUB | from 389 700 RUB |
Discounted renewal is 30% of the licence price, available from 90 days before the licence expires until 15 days after. Later, standard renewal costs 100% of the price. On-premise licences are VAT-exempt.
Bitrix24 Marketplace
BitrixGPT + Marketplace subscription for cloud plans. bitrix24.ru prices as of September 30, 2026, excluding VAT
BitrixGPT + Marketplace subscription cost
| Plan | Per month | Per year −20% |
|---|---|---|
| Basic | 1 000 RUB | 9 600 RUB |
| Standard | 3 000 RUB | 28 800 RUB |
| Professional | 6 000 RUB | 57 600 RUB |
| Enterprise 250 users | 13 600 RUB | 130 560 RUB |
| Enterprise 500 users | 24 000 RUB | 230 400 RUB |
| Enterprise 1,000 users | 40 000 RUB | 384 000 RUB |
Annual payment gives a 20% discount. For Enterprise from 2,000 users the subscription costs 40 000 RUB per month for every 1,000 users. For on-premise editions the subscription is sold for a year only.
Cost on sale* BitrixGPT + Marketplace -50%
| Plan | Per month −50% | Per year −50% |
|---|---|---|
| Basic | 500 RUB | 6 000 RUB |
| Standard | 1 500 RUB | 18 000 RUB |
| Professional | 3 000 RUB | 36 000 RUB |
| Enterprise 250 users | 6 800 RUB | 81 600 RUB |
| Enterprise 500 users | 12 000 RUB | 144 000 RUB |
| Enterprise 1,000 users | 20 000 RUB | 240 000 RUB |
*The 50% promotion applies to first-time subscription buyers with a Bitrix24 account in the .RU zone. The order must be placed and paid by December 31, 2026. The promotion cannot be combined with other discounts. Prices exclude VAT; the final amount is calculated at purchase.
Our Bitrix24 services
Bitrix24 setup
We adapt the CRM to the specifics of your business: we set up funnels, automate tasks and build client-interaction processes.
Bitrix24 training
We run group and individual training sessions for managers and employees on working with the system.
Bitrix24 customization
We implement non-standard scenarios: we develop apps, integrations and custom modules for your tasks.
Integration with services
We connect the CRM to external systems — 1C, inventory, delivery services, communication services and any business applications.
Bitrix24 tech support
We resolve issues promptly — a reply in chat within 10 minutes. Monitoring, updates and system support.
Bitrix24 audit
We check the health of the system, find bottlenecks and give recommendations on optimizing business processes.