VDS Makhachkala

The challenge before implementation

Before Bitrix24, the company's employees used a variety of tools to assign tasks and communicate.

This led to the following problems:

• tasks got lost or forgotten;

• there was no single task management tool;

• management found it hard to track whether assignments were completed and deadlines were met;

• tasks were discussed across different channels, so some information was lost or duplicated;

• there was no visibility into employees' current workload.

The company considered various ways to organize task management, but none of the existing solutions made it possible to build a convenient and transparent system for teamwork.

Solution

After analyzing the company's workflows, we decided to implement Bitrix24 as a single system for task management and internal communications.

As part of the project, we:

• consulted the client on Bitrix24 capabilities and the system's benefits for business;

• set up the platform workspace;

• helped build a structure for assigning and distributing tasks;

• ran a series of training sessions for the company's employees.

This made it possible to integrate the system into the team's daily work quickly.

What we did

The project included the following work:

• implemented a system for assigning and tracking tasks in Bitrix24;

• created a single digital environment for employee collaboration;

• set up processes for distributing tasks and tracking deadlines;

• trained employees to handle tasks and communications in the system;

• introduced the practice of assigning tasks through Bitrix24 instead of verbal instructions and messenger chats.

The company began using Bitrix24 as its main tool for managing workflows.