Galaktika Hotel

About the client

The Galaktika hotel is a hospitality property located in Makhachkala. The hotel is oriented toward receiving tourists and business guests, offering comfortable accommodation and modern service.

Work on the project began even before the official opening of the hotel, when it was necessary to build a full digital infrastructure for managing bookings, room-inventory occupancy and online sales.

Task

Our team was tasked with building a digital hotel management system from scratch that would make it possible to:

It was important to design the system so that all bookings from different sources would automatically flow into a single management system.

01

manage room inventory and bookings
02

connect the main online sales and booking channels
03

keep all channels in sync with the hotel management system
04

create a modern, user-friendly hotel website

The challenge before implementation

When we started working together, the hotel was preparing to open and had no digital booking management system.

Without a dedicated system, the following problems could have arisen:

• no centralized room inventory management;

• risk of overbooking when working with multiple booking channels;

• difficulty connecting and managing online platforms;

• no automation of booking processes.

A proper hotel launch required implementing a professional property management system (PMS) and setting up integrations with sales channels.

Solution

To solve this, we chose Bnovo, a professional hotel management system.

Our team:

• helped choose the optimal Bnovo plan for the size of the hotel;

• fully configured room inventory management;

• implemented online booking tools;

• connected sales channels and booking systems;

• developed the hotel website.

The result was a single digital infrastructure for running the hotel.

What we did

As part of the project, we:

• implemented and configured the Bnovo hotel management system (PMS);

• set up room inventory and booking management;

• connected an online booking module for the website;

• integrated the main online booking systems operating in Russia, including:

• Ostrovok / B2B.Ostrovok

• Yandex Travel

• Bronevik

• OneTwoTrip

• other available OTA platforms;

• set up booking synchronization across channels;

• developed and launched the hotel's official website, galaktika-hotel.ru, on WordPress.

This made it possible to manage all bookings and sales channels centrally.

Outcome

With the new digital infrastructure in place, Galaktika Hotel gained:

• a full-fledged hotel management system;

• centralized room inventory management;

• connected online booking channels;

• automatic booking synchronization;

• a modern website with online booking.

The hotel opened with a ready, fully configured digital management system, which made it possible to manage room occupancy effectively from day one.

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